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Agencies who support victims and witnesses of crime

Warwickshire Police and West Mercia Police work with a vast number of organisations who can offer all sorts of support to victims and witnesses of crime.

Warwickshire Police and West Mercia Police work with a vast number of organisations who offer all sorts of support to victims and witnesses, a few national agency examples are given in the link below.

If you have something that you need specific support with as a victim or witness of a crime please contact us at The Victim and Witness Service Centre (contact details are below) and we will help by recommending a relevant agency to you.

Warwickshire Police and West Mercia Police, Victim and Witness Service Centre, Malvern Police Station, Victoria Road, Malvern, Worcestershire, WR14 2TE.

Telephone: 01905 331111, 01905 331121 or 01905 727570 or e-mail

If you live in West Mercia from 1 April 2019 you can contact Victim Advice Line, a service specifically developed to provide emotional and practical support for victims of crime. 
The team of expert victim care coordinators will be able to provide you with information and advice and will work with you to develop a package of help and support that's specially tailored to your situation.
The service is free and confidential and is available even if you choose not to report a crime. 
Visit or call the team on: 0800 952 3000
Lines are open Monday-Friday 8am to 8pm and Saturday 9am to 5pm.

Victim Support also provides helpful information to explain what each key organisation within the criminal justice system in England and Wales does to help support victims of crime.  The criminal justice system has lots of separate agencies doing different jobs and the information accessed via the below link will prove helpful in understanding a little more about each of these agencies.

Role of the Victims' Commissioner

The Victims' Commissioner for England and Wales is dedicated to promoting the interests of victims and witnesses. She is appointed by ministers but is independent of government and free to advise, challenge and offer her own views.

The website can be accessed here